Frequently Asked Questions
Find answers to common questions about our technical gear and services
How do I choose the right ski length?
Ski length depends on your height, weight, and ability level. Generally, skis should reach somewhere between your chin and the top of your head.
Do you offer professional binding mounting?
Yes, we offer professional mounting services at our flagship locations. For online orders, we recommend visiting a certified technician.
How should I maintain my technical outerwear?
We recommend washing technical shells with specialized liquid detergent and tumble drying on low heat to reactivate the DWR coating.
Are your skis covered by a warranty?
All Black Crows skis come with a 2-year manufacturer warranty against structural defects from the date of purchase.
Can I demo skis before purchasing?
We host several demo tours throughout the season. Check our events page to find a mountain testing center near you.
What is the difference between Big Mountain and All-Terrain skis?
Big Mountain skis are wider for deep powder stability, while All-Terrain skis feature a versatile sidecut for various snow conditions.